MASTER
 
 

Care of the LGBT Patient and their Families: Policies, Procedures & Practices to Ensure Quality Care and Reduce Liability

By TrainHR (other events)

Monday, October 22 2018 10:00 AM 11:30 AM
 
ABOUT ABOUT

The TrainHR Course is approved by HRCI and SHRM Recertification Provider.

Overview:
This training program will list and enumerate relevant laws, regulations and standards required for health equity and patient-centered care of LGBT patients. It will discuss opportunities to collect LGBT-relevant data and information during the healthcare encounter and help chart strategic community outreach efforts to the LGBT population.

Why should you Attend: Because healthcare professionals and organizations assume their patients are heterosexual, questions asked on admission, treatment by professionals, and the quality of patient care may be compromised. Most RNs, MDs and other health professionals are unaware of the detrimental care and discrimination that LGBT patients experience by their caregivers and by the healthcare organization.

Not only does this minimize the quality of care, but also increases the likelihood of discrimination and costly law suits from a variety of different laws.

This webcast will focus on creating awareness among healthcare providers and professionals on the impact of a patient’s LGBT status on their healthcare, as well as the potential liability in treating the LGBT patient and her or his family discriminately.

To list relevant laws, regulations and standards required for health equity and patient-centered care of LGBT patients
To identify key policy, procedure and practice issues related to LGBT patients and their families to incorporate into already existing policies, procedures and practices
To discuss opportunities to collect LGBT-relevant data and information during the healthcare encounter
To identify or revise strategic community outreach efforts to the LGBT population
To name a variety of resources related to LGBT healthcare


Areas Covered in the Session:

Definition of specific LGBT vocabulary such as intersex, queer, cisgender, to name a few, health professionals should be familiar with
Review of statistics demonstrating the sub-standard care LGBT patients experience within the healthcare milieu
Discussion about transgenderism
Illustrate how the Affordable Care Act is being used to bring discrimination charges for poor and discriminatory care to LGBT patients
Use the JCAHO Guidelines for the treatment of LGBT patients


Who Will Benefit:

Chief Medical Officer
Chief Nursing Officer
VP of Nursing
Admissions Department
MDs, RNs
Therapists - PT, OT, Quality Improvement Director
Compliance Director
CEO
CFO
Information Systems Manager
HIPAA Officer
Compliance Officer
Chief Information Officer
Health Information Manager
Healthcare Counsel/Lawyer
Office Manager
Contracts Manager
Practice Manager
MDs and Other Medical Professionals
HR Personnel & Managers Working in Health Care Industry

Instructor:
Dr. Susan Strauss is a national and international speaker, trainer, consultant and a recognized expert on workplace and school harassment and bullying. She conducts harassment and bullying investigations and functions as an expert witness in harassment and bullying lawsuits. Her clients are from business, education, healthcare, law, and government organizations from both the public and private sector.

Event link:   https://www.trainhr.com/control/w_product/~product_id=702192LIVE/?channel=ticketleap-oct_2018_SEO

Contact Details:

NetZealous LLC, DBA TrainHR    

Phone: +1-800-385-1627

Email: support@trainhr.com